1.12 Legal Documents
As the President of Charter Oak Systems and a Certified Public Accountant for the past 30 years, I believe strongly in having a clear definition of the understanding between 2 parties in a business arrangement.  Therefore having sound legal documents which  clearly define the obligations and rights of the parties is crucial to a successful association.   Obviously, confidentiality of both your customer information and your confidential business processes and secrets is in front of most other topics.
Our agreements cover the following basic area:
1.  The Software License agreement covers the rights and responsibilities of the software vendor and the user.