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1.4 Features and Benefits
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1.4.2 Processors
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Processor features and
benefits
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Import
current database from Outlook, any txt file to get started
including Lender contacts information
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Set up
contacts by category
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All
communications between MLO and processing
logged
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Automatic
email notifications to Realtors, Attorneys,
Customers
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A single
source for verification of information, which eliminates any
he said she said conflicts and reduces
errors
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System
future event dates notifies you when its time to contact
customer (ie. 3 Months after closing – customer service
call re: servicing of loan )
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Direct
communication with LO's avoids phone tag and documents
requirements immediately.
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Record
document retention keeping all loan docs paperless with
the record
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Access
from anywhere when not in the office
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Record
turns red when within 8 days of closing
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Attorney
letter provides compete information required for
closing
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Doc
needed – and other communications customized, saved to
record and email direct
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Easy
overview of loan status by supervisors and
management.
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Manage
pipeline communicating with customers, processors, lenders,
attorneys all in same record
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Upload
files from record to send, email, fax or print and mail to
customer or lender
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Approval
letters are customized and include details of
conditions
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Keep
track of rate locks and expiration dates
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Keep
track of contingency and closing dates in chronological
order
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Reconciles Attorney Closing check to Loan
Accounting Procedures
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Creates
efficient pipeline reviews with follow up note
capability
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Prints
Processor funding report for payroll purposes
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