According to Paul Donahue of Abacus Mortgage
Training and Education
Every person in your organization must be held
accountable and every organization must create a system of
"Responsible Information Management". This system must
be in use every day and by every employee. He further states
that in order to meet the requirements every company
must:
1. Raise awareness
2. Create Policies and Protections
3. Train Staff
4. Hold all employees and vendors
accountable
5. Monitor and retrain employees on policy
breaches
6. Actively Protect our Customers
7. Detect Risks
8. Respond to Violations and Breaches
As a CPA and Information Specialist the Developer
of LoanMgr has operated his business in compliance with theses laws
since 1997. The Charter Oak Systems Business model is design
exactly for the purpose of compliance with the ethical standards of
a Certified Public Accountant and the laws and regulations
covering Financial Institutions.
Our Business Operating System covers the
requirements of law by separating the functions of a business into
the components necessary for efficient operating controls.
Our policy over the past 10 years has been that an originator
cannot have access to our process software. Just as we
would not give access to our accounting system to all employees
mortgage companies cannot give access to processing software to
anyone other than a processor, underwriter or closer.
That is why all information is captured and
controlled by LoanMgr and information needed to process a loan is
transferred by a processor into the processing software.
The information which is required in loan manager to be
accurate is the source of information used to process a loan.
This provides a fully accountable system in processing a
loan. Every change to important information is logged
dated and stamped on the file. Every discussion, every e-mail sent
and every change in status of a loan is fully documented and
retained in a secure environment.